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General Product FAQ

Do you use all natural ingredients?

Quench is strict about what ingredients they will NOT use:

  • NO Petroleum By-Products (i.e. mineral oil, propylene glycol, etc.)
  • NO Artificial Colors
  • NO Sodium Laureth/Lauryl Sulfates
  • NO Parabens
  • NO Formaldehydes or Urea

What is Shea Oil and what is so special about it?
Shea oil is a thick and rich oil extracted from the kernel of the karite tree located in West Africa. To create shea oil, shea butter fractionated into stearin and olein using a non-chemical process. Raw shea oil has been used for thousands of years as a skin and hair conditioner given its superior healing, moisturizing, and revitalizing qualities. Shea oil is used in several high-end cosmetics and body products.

Can Shea Oil be used on oily and combination skin?
Everyone needs to moisturize their skin daily no matter what "type" of skin they may have. Pure shea oil is considered one of the best emollients and moisturizers available; it can be used on these skin types. For oily and combination skin types, always start with a very small amount (about half the size of a dime).

Why should I use Shea Oil on my hair?
Shea oil is also particularly beneficial for processed and heat-treated hair. It is an excellent treatment for dry scalp. It restores luster to damaged hair. Eliminating scalp irritation from dryness or chemical processing, restores luster to hair, and can bring relief to itchy scalps due to dryness.

Can I use Black Soap to wash my face?
Black soap, or Alata Samina as it is known in Ghana, is a remarkable cleanser. What makes our version of black soap particularly suitable as a facial wash is that it contains no chemical lye. Chemical lye is used in many of the bar soaps found in American households today. Further, the manufacturing process typically removes the naturally occurring glycerin that is produced when oils and water combine to form soap. In contrast, our African black soap is a proprietary blend of coco pods, and coconut oils; it also has all of its naturally occurring glycerin intact. This combination provides all the lather you expect along with a natural antiseptic capable of dispatching skin related bacteria.

Are your products gentle enough for a baby?
Yes, however be warned that we do not offer a "no more tears" guarantee.

Do you test on animals?
No, we NEVER test on animals, nor do we use any animal ingredients. Our products are 100% cruelty-free.